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Privacy Policy for Liveable city

At Liveable city, we prioritize the protection of your personal data. This privacy policy explains what data we collect, why we collect it, and how we use it. We ensure that the processing of your personal data is carried out in accordance with applicable legislation, including the EU General Data Protection Regulation (GDPR) and the Danish Data Protection Act.

1. Data Controller

The data controller responsible for processing your personal data is:

Fonden Business Kolding
Sdr. Havnegade 7
6000 Kolding
Danmark
CVR no. 18746131
Email: contact@liveablecity.eu
Phone: +49(0)431.90 66-1303

2. Collection of Personal Data

We do not collect or process any sensitive personal data as defined in Article 9(1) of the GDPR – only the following types of general personal data:

  • Contact details: Name, address, phone number, email address.

  • User data: Information about your use of our website, including IP address, browser type, visit duration, and navigation data.

  • Communication data: Information you provide when contacting us via contact forms or email.

We collect and process your data when you:

  • participate in a customer survey/questionnaire or provide feedback in another way,

  • visit our website

3. Purpose of Processing

We process your personal data for the following purposes:

  • Provision of services: To provide the services you have requested, including responding to inquiries.

  • Improvement of our services: To analyze the use of our website and improve the user experience.

  • Compliance with legislation: To comply with applicable laws and regulations.

Your personal data will only be processed by our employees when it is necessary.

4. Legal Basis for Processing

Our processing of your personal data is based on the following legal grounds:

  • Performance of a contract: When processing is necessary to fulfill a contract with you.

  • Legitimate interest: When processing is necessary for pursuing our legitimate interests, unless your interests or fundamental rights override them.

  • Legal obligation: When processing is necessary to comply with a legal obligation.

5. Disclosure of Personal Data

We only disclose your personal data to third parties when necessary and in accordance with applicable law. No disclosure will be made to third parties outside the EU/EEA unless you give your consent.

6. Retention Period

We retain your personal data for as long as necessary to fulfill the purposes for which the data was collected or as long as required by law.

7. Your Rights

Under applicable data protection laws, you have the following rights regarding our processing of your personal data:

  • Right of access: You can request access to the personal data we process about you.

  • Right to rectification: You can request to have incorrect or incomplete information corrected or deleted.

  • Right to erasure: You can request to have your personal data deleted unless we are legally obligated to retain it.

  • Right to restriction of processing: You can request that we restrict the processing of your data.

  • Right to data portability: You can request to receive your data in a structured, commonly used, and machine-readable format.

  • Right to object: You can object to the processing of your personal data based on our legitimate interests.

  • Right to withdraw consent: If we process your data based on consent, you may withdraw your consent at any time. Withdrawing consent does not affect the lawfulness of processing based on consent before its withdrawal. It takes effect only from the time of withdrawal.

8. Contact and Complaints

If you have any questions about this privacy policy or wish to exercise your rights, you can contact us at:
Email: contact@liveablecity.eu
Phone: +49(0)431.90 66-1303

If you wish to file a complaint about our processing of your personal data, you can contact the Danish Data Protection Agency:
Datatilsynet
Carl Jacobsens Vej 35
2500 Valby
Email: dt@datatilsynet.dk
Phone: +45 33 19 32 00
Website: www.datatilsynet.dk

9. Changes to the Privacy Policy

We reserve the right to update this privacy policy regularly to ensure it always complies with applicable data protection legislation. The latest version will always be available on our website.

Last updated: 14/4-2025